Privacy Policy

What you give us

If you create an account, we store your email address and name. We also keep what you choose to submit: reviews of flights you have taken, seat maps you save, seat alerts you set, and anything you send us by email. Accounts are handled through our sign-in provider, by email and password or through Google or Apple.

What we collect automatically

When you visit, our analytics and error tools record standard technical information: the pages you view, the link that referred you, approximate location (country or region), your device and browser type, and your IP address. We use this to understand what gets used and to fix what breaks.

The tools we use

We rely on a few third-party services to run the site. Each one only sees what it needs to do its job:

• Analytics — Google Analytics and Ahrefs Web Analytics measure traffic and which pages people use. They record page views and may set cookies.
• Heatmaps and session recordings — Microsoft Clarity builds anonymous heatmaps and records a sample of browsing sessions so we can see how pages are used and where people get stuck. Clarity masks text you type and other sensitive content by default, and it may set cookies.
• Error monitoring— Sentry records errors and a sample of browsing sessions (“session replay”) so we can see what went wrong and fix it. What you type into forms — passwords and your Seat Advisor questions — is masked and not recorded. Sentry also attaches your IP address to error reports for debugging.
• Seat Advisor — when you ask the Seat Advisor a question, the question is sent to our AI provider, Anthropic, to generate the answer.
• Hosting, database, and email — our infrastructure providers store this data securely and send the seat alerts you ask for.

Cookies

We use two kinds of cookies: essential ones that keep you signed in, and analytics ones (from the tools above) that measure usage. You can clear or block cookies in your browser, and opt out of Google Analytics with Google's opt-out add-on. The site still works without them.

How we use your information

To run the site, fix bugs, improve which aircraft and seats we cover, send the seat alerts you set, and moderate reviews. We do not sell your data or share it with advertisers.

Your choices

You can view, correct, or delete your account data — email privacy@seatmap.app and we will action it. You can stop seat alerts from your dashboard and block analytics in your browser. If you live somewhere with data-protection rights — the EU, the UK, California, Australia, and others — those rights apply, and the same email reaches us.

Keeping it safe

Your data is encrypted in transit and at rest. We keep account data for as long as your account exists, and diagnostic data for a limited period. We do not sell or rent it to anyone.

Children

SeatMap.app is not directed at children under 16, and we do not knowingly collect their data.

Changes

We will update this page when our tools or practices change, and move the date at the top. For anything privacy-related, email privacy@seatmap.app.